Contact Us
Do you have any question?
We'd love to hear from you! Whether you have a question, need assistance, or want to share your feedback, feel free to reach out. At AURUM, we're here to help you with all your fashion needs.
Woman´s Fashion
FAQ
WE ARE HERE TO ANSWER YOUR QUESTIONS
Do you ship overseas?
Yes, we ship all over the world. We currently ship to 65+ countries. Shipping costs will apply, and will be added at checkout.
Currently Free Shipping applies on orders over 100$
We run discounts and promotions all year, so stay tuned for exclusive deals on shipping.
How long will it take to get my orders?
We are currently experiencing a very high order volume, all orders will be dispatched within 24-48 hours, and shipping will take around 5-7 business days depending on your location. We ship to all countries except some Islands.
Delivery details will be providedduring checkout& in yourconfirmation email.
Do you ship to my country?
We excluded countries we can not ship to, from checking out. This means if you are able to check-out, we can ship to your country
What are the return rules?
You can return a product for any reasonwithin 14-daysguaranteed. No questions asked.
We do not charge a return or handling fee
The customer only have to bare the return label
Any question?
You can contact us through our contact page! We will be happy to assist you.